Maricopa Community Colleges  BPC272   19966-20086 
Official Course Description: MCCCD Approval: 07/22/08
BPC272 19966-20086 L+L 3 Credit(s) 4 Period(s)
Microcomputer Maintenance III
Advanced technical aspects of maintaining and servicing microcomputers. Emphasis placed on installation, periodic maintenance, diagnosis, and/or problem resolution of memory, user input devices, video display system, multimedia components, communications devices, and printers. Extensive use of software diagnostic and utility tools.
Prerequisites: BPC270 with grade of C or better, or permission of Instructor.
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MCCCD Official Course Competencies:
 
BPC272   19966-20086 Microcomputer Maintenance III
1. Use diagnostic hardware and/or software tools (I)
2. Perform memory mapping and management techniques (II)
3. Install and configure user input devices (III)
4. Investigate and resolve basic problems with user input devices (I)
5. Install and configure video display system (IV)
6. Investigate and resolve problems with video display system (IV)
7. Install and configure modems (V)
8. Investigate and resolve modem problems (V)
9. Install and configure printers (VI)
10. Perform preventative maintenance of printers (VI)
11. Investigate and resolve printer problems (VI)
12. Install and configure multimedia components (VII)
13. Investigate and resolve problems with multimedia components (VII)
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MCCCD Official Course Outline:
 
BPC272   19966-20086 Microcomputer Maintenance III
    I. Implementation of diagnostic techniques
        A. Diagnostic hardware and software
        B. Review of electrostatic discharge procedures
      II. Computer system architecture
          A. Central processing unit
          B. Memory mapping and management
          C. Interrupts
          D. Direct memory addressing
        III. User input devices
            A. Keyboards
            B. Pointing devices
            C. Sound cards and microphones
            D. Scanners
            E. Drivers and diagnostics
          IV. Displays and display adapters
              A. Display configuration
              B. Display repair issues
              C. Adapter installation and configuration
              D. Drivers and diagnostics
            V. Modems and communications
                A. Overview
                B. Protocols
                C. Installation
                D. Communications software
                E. Drivers and diagnostics
              VI. Printers
                  A. Interface
                  B. Printer configuration
                  C. Software configuration
                  D. Drivers and diagnostics
                  E. Preventative maintenance
                VII. Multimedia components
                    A. Sound card
                    B. CD-Rom
                    C. Cabling
                    D. Configuration
                    E. Drivers and diagnostics
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