Maricopa Community Colleges  CPD102AA   19952-20022 
Official Course Description: MCCCD Approval: 12/13/94
CPD102AA 19952-20022 LEC 2 Credit(s) 2 Period(s)
Assertiveness Training
Designed to help students, differentiate assertive, non-assertive and aggressive behavior, overcome blocks to acting assertively, and develop effective verbal and nonverbal assertive behavior. Group discussion, role playing, and videotape feedback to enable students to express feelings, beliefs, and opinions in a direct, appropriate manner. Prerequisites: None.
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MCCCD Official Course Competencies:
 
CPD102AA   19952-20022 Assertiveness Training
1. Describe and differentiate assertive, non-assertive and aggressive behavior. (I, IV, V)
2. Explain the concept of personal rights. (II)
3. Identify personal blocks which interfere with assertive behavior and describe strategies for overcoming them. (III, IV)
4. Identify and demonstrate verbal and nonverbal components of assertive communication. (IV)
5. Describe the necessary elements required for requesting a change in another individual's behavior. (IV)
6. Explain the role of negotiation and compromise in assertive behavior. (IV, V)
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MCCCD Official Course Outline:
 
CPD102AA   19952-20022 Assertiveness Training
    I. Introduction to Assertiveness Training
        A. Differentiating Assertive, Non-assertive and Aggressive Behavior
        B. Assessment of Current Assertive Skills
        C. Cultural and Gender Aspects of Assertive Behavior
      II. Personal Rights and Responsibilities
          A. Recognizing Your Personal Rights
          B. Respecting Others' Personal Rights
        III. Personal Barriers to Behaving Assertively
            A. Thinking, Feeling and Behaving
            B. Coping with Emotions
            C. Changing Attitudes and Beliefs
          IV. Developing Assertive Skills
              A. Types and Styles of Assertive Behavior
                1. Making and Refusing Requests
                2. Requesting Behavioral Changes
                3. Accepting and Giving Criticism and Feedback
                4. Expressing Positive Feelings
                5. Expressing Negative Feelings
              B. Verbal and Non-verbal Components of Assertive Behavior
              C. Identifying Personal Situations to Increase Assertiveness
              D. Role-playing and Videotaping Assertive Situations
            V. Using Assertive Behavior
                A. Judging the Appropriateness of Assertive Behavior
                B. Choosing Assertive Behavior
                C. Coping with Negative Reactions from Others
                D. Negotiation and Compromise
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