Maricopa Community Colleges  AJS276   19926-19945 
Official Course Description: MCCCD Approval: 05/26/92
AJS276 19926-19945 LEC 1 Credit(s) 1 Period(s)
Management By Objectives
Overview of management by objectives (MBO) as pertaining to criminal justice agencies. Includes description of MBO, benefits of MBO, and processes followed in implementing MBO. Prerequisites: None.
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MCCCD Official Course Competencies:
 
AJS276   19926-19945 Management By Objectives
1. Describe management by objectives.
2. Identify the benefits to the police department of using management by objectives.
3. Explain the steps in the implementation of management by objectives, including the development of a mission statement, goals, objectives, action plan, and evaluation model.
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MCCCD Official Course Outline:
 
AJS276   19926-19945 Management By Objectives
    I. Description of Management by objectives
        A. Definition of management by objectives (MBO)
        B. Evolution of MBO
          1. Early influence
          2. History of development
        C. Phases of MBO
          1. Performance appraisals
          2. Planning and control
          3. Integrative management system
      II. Benefits of MBO
          A. Benefits to the organization
            1. Coordination of effort
            2. Improved communication
            3. Clearer picture of department
            4. Better organization
            5. Improved staffing
            6. Improved responsiveness
            7. Better attitude toward change
          B. Benefits to the individual
            1. Job-related performance evaluation
            2. Greater involvement by all ranks
            3. Improved morale
            4. Individual skill development enhanced
        III. Basic MBO process
            A. Mission statement
              1. What must be considered in developing a mission
              2. Preparation of mission statement
              3. General format of mission statement
            B. Department goals
              1. Defining goals
              2. Relationship of goals to mission statement
              3. Relationship of departmental goals to unit objectives
              4. Preparation of goal statement
                a. Identification of revision of goals
                b. Drafting of final goal statement
            C. Objectives and coordinated programs
              1. Defining an objective
              2. Quantitative and qualitative objectives
              3. Formulating division objectives
              4. Formulating departmental objectives
            D. Action planning
              1. Identification and selection of action approaches
              2. Details of action planning
                a. Scheduling
                b. Accountability
                c. Costing
                d. Controlling implementation of action plan
              3. Development of action plan
            E. Impact assessment
              1. Determining extent of assessment
              2. Determining what information review must provide
              3. Planning assessment
                a. Assessment design
                b. Measures
                c. Data collection
                d. Data reduction and analysis
                e. Timetable
              4. Determining what will be a success
            F. Implementation of MBO
              1. Planning for change
                a. Job analysis
                b. Managerial attitudes and skills
                c. Management information system
              2. Preparing for change
                a. Using diagnostic information
                b. Overcoming resistance to change
                c. Training and staff development
                d. Leadership styles
                e. Problem and identification and decision-making
                f. Time management
                g. Conflict and change management
              3. Starting up MBO
                a. Implementation design consideration
                b. Implementation approaches
                c. MBO coordinator
                d. Outside assistance
                e. Management team
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