MCCCD Official Course Competencies:

AIR120  1991 Fall – 2010 Fall

Boeing 737 Initial Training

1.

Describe the configuration of the Boeing 737 aircraft. (I)

2.

Locate all equipment on board the Boeing 737 aircraft. (I)

3.

Perform the required pre-flight checks of the equipment on board the Boeing 737 aircraft. (I)

4.

Identify the appropriate use of equipment on board the Boeing 737. (I)

5.

Explain the pertinent Federal Aviation Regulations governing the airline industry. (II)

6.

Describe the procedures necessary to perform the pre-flight duties and responsibilities on board the Boeing 737 aircraft. (II)

7.

Describe the procedures necessary to perform the post-flight duties and responsibilities on board the Boeing 737 aircraft. (II)

8.

Describe the procedures for proper passenger handling on board the Boeing 737. (II)

9.

Identify specific special passenger handling procedures. (II)

10.

Relate the Boeing 737 galley lay-out and list all service items. (III)

11.

List and describe the various inflight service procedures. (III)

12.

Describe and explain inflight service standards relating to etiquette, health regulations, and safety/security. (III)

13.

Identify the principles of effective preventative security measures. (IV)

14.

Explain the strategies and procedures to effectively handle a hijacking. (IV)

15.

Explain the strategies and procedures to effectively handle an explosive device situation. (IV)

MCCCD Official Course Outline:

AIR120  1991 Fall – 2010 Fall

Boeing 737 Initial Training

I. Boeing 737 Aircraft Familiarization

A. Equipment

1. CO2 Fire Extinguisher

2. Halon 1211 Fire Extinguisher

3. H2O Fire Extinguisher

4. Portable O2 Bottle

5. First Aid Kit

6. Megaphone

7. Emergency Flashlight

8. Emergency Medical Kit

9. Respironics Bag

10. Protective Breathing Equipment

B. Pre-Flight Checks of Equipment

C. Aircraft Systems

D. Boeing 737 - 300 Series Differences

1. Equipment Location

2. Aircraft Systems

II. Boeing 737 Duties and Procedures

A. Federal Aviation Regulation

B. Pre-Flight Procedures

C. Post-Flight Procedures

D. Passenger Handling

E. Special Passenger Handling

1. Non-Ambulatory Passengers

2. Hearing Impaired Passengers

3. Vision Impaired Passengers

4. Unaccompanied Minors

III. Inflight Service Procedures

A. Galley Familiarization/Operations

1. Lay-Out (Compartments)

2. Carts (Beverage/Meal)

3. Service Items/Appliances

B. Service Procedures

1. Juice

2. Full Beverage

3. Snack

4. Snack and Fruit Basket

5. Late Night

6. Hot Meal

C. Service Standards

1. Service Etiquette

2. Health Regulations

3. Service Safety/Security

IV. Security Training

A. Purpose of Security Training

B. Becoming Security Minded

C. Federal Air Marshall

D. Cabin Security Procedures

E. Hijacking

1. Statistics

2. Passenger Handling

3. Dealing with the Hijacker

F. Bombs

1. Statistics

2. Bomb Threats

3. Bomb on Board