Maricopa Community Colleges  CNT246   20075-99999 
Official Course Description: MCCCD Approval: 05/22/07
CNT246 20075-99999 L+L 4 Credit(s) 5 Period(s)
Cisco Voice Gateways and Gatekeepers
Knowledge of skills to install, configure, monitor and troubleshoot Cisco voice gateways and gatekeepers in an Enterprise network.
Prerequisites: CNT244 or permission of Instructor.
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MCCCD Official Course Competencies:
 
CNT246   20075-99999 Cisco Voice Gateways and Gatekeepers
1. Explain the function and interoperation of Gateways within a converged network. (I)
2. Compare and contrast the different protocols used on the Gateways. (I)
3. Design and deploy redundant Gateway configurations to provide high availability. (I)
4. Explain the function and interoperation of Gatekeepers within a converged network. (II)
5. Design and deploy redundant Gatekeeper configurations to provide high availability. (II)
6. Configure and implement a Gateway to interface with the Public Switched Telephone Network. (III)
7. Configure and implement a Gateway to interface with a PBX (Private Branch eXchange) and voice mail system. (IV)
8. Design and deploy a dial-plan to meet specific requirements. (V)
9. Implement extended services on the Gateway including Auto Attendant and Accounting/Billing. (VI)
10. Configure and implement Gateways and Gatekeepers within a managed services or service provider environment. (VII)
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MCCCD Official Course Outline:
 
CNT246   20075-99999 Cisco Voice Gateways and Gatekeepers
    I. Gateways
        A. Gateway Services
        B. Gateway Protocols
          1. MGCP (Media Gateway Control Protocol)
          2. H.323
          3. SIP (Session Initiation Protocol)
          4. Skinny Client Control Protocol
          5. Real-Time Transport Protocol
        C. QSIG (Q Interface Signaling Protocol)
        D. Drop and Insert Multiplexing
        E. SRST (Survivable Remote Site Telephony)
        F. MGCP (Media Gateway Control Protocol) Gateway Fallback
      II. Gatekeepers
          A. Gatekeeper Functionality
          B. Gatekeeper Signaling
            1. RAS (Registration, Admission and Status) Signaling
            2. Gatekeeper Update Protocol
            3. Gatekeeper Transaction Message Protocol
          C. Gatekeeper Deployment Models
          D. Directory Gatekeeper
          E. Gatekeepers with CallManager
          F. Security with Gatekeepers
          G. Gatekeeper Redundancy
            1. Hot Standby Routing Protocol
            2. Gatekeeper Clustering
            3. Load Balancing
        III. PSTN (Public Switched Telephone Network)
            A. PRI (Primary Rate Interface) Connectivity
            B. CAS (Channel Associated Signaling) Connectivity
            C. Analog Connectivity
            D. Drop and Insert Feature
          IV. PBX and Voice Mail System
              A. Analog Connectivity
              B. PRI (Primary Rate Interface) Connectivity
              C. CAS (Channel Associated Signaling) Connectivity
              D. Voice Mail Connectivity
              E. IP Circuit Emulation
            V. Dial Plan
                A. Digit Manipulation
                B. COR (Class of Restrictions)
                C. Numbering Plans
                D. Dial Peer Matching
                  1. Inbound Dial Peer Matching
                  2. Outbound Dial Peer Matching
                  3. POTS (Plain Old Telephone Service) Versus VoIP Outbound Dial Peers
                  4. Dial Peers Versus Cisco CallManager
              VI. TcL Scripts and Voice XML (Extensible Markup Language)
                  A. Applications
                    1. Auto Attendant
                    2. Basic ACD (Automatic Call Distribution)
                    3. Fax Detect
                    4. T.37 Store and Forward Fax
                    5. Cisco Voice Portal
                    6. Embedded Event Manager
                  B. TcL scripts Usages
                    1. Billing
                    2. Radius
                    3. AAA (Authentication, Authorization, and Accounting)
                  C. Configuring the Gateway to Use a TcL Script
                VII. IP-IP Gateway
                    A. IP to IP Gateway Features
                      1. Video Support
                      2. Security
                      3. DTMF (Dual-Tone Multifrequency) Interworking
                      4. Fax Support
                      5. QoS (Quality of Service)
                      6. Call Admissions Control
                    B. Configuring IP-IP Gateways
                    C. OSP (Open Settlement Protocol)
                    D. Enterprise Environment
                    E. Service Provider Environment
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