Maricopa Community Colleges  CNT240   20062-99999 
Official Course Description: MCCCD Approval: 12/13/05
CNT240 20062-99999 L+L 4 Credit(s) 5 Period(s)
Cisco Voice over IP
Introduction to packet telephony for both Enterprise and Service Provider networks. Covers Packet Voice Technologies, Configuring Voice Interfaces, Voice Dial Peers, VoIP Signaling and Call Control. Includes data and voice integration solutions at the network-access level. Prerequisites: CNT170 or permission of instructor.
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MCCCD Official Course Competencies:
 
CNT240   20062-99999 Cisco Voice over IP
1. Identify the components, processes, and features of traditional telephony networks that provide end-to-end call functionality. (I)
2. Choose and configure a voice compression scheme that best suits your needs given the fundamentals of digital voice encoding. (II)
3. Configure all components that are required to provide integrated voice and data services in campus LAN, enterprise, and service provider environments (III)
4. Implement an effective method of transporting fax and modem traffic over a Voice over IP network given the standard implementations of fax and the methods used to transport modem traffic. (IV)
5. Describe and configure two methods of call control used on voice and data networks and provide one example of a protocol for each. (V)
6. Configure the appropriate signaling method to deploy in a telephony system given the type of signaling: between PBXs; between PBXs and central offices; or specialized, such as ISDN. (V)
7. Select and configure the appropriate analog voice connections to a Cisco device given the types of analog connections and their susceptibility to line quality problems. (VI)
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MCCCD Official Course Outline:
 
CNT240   20062-99999 Cisco Voice over IP
    I. Packet Voice Technologies
        A. Traditional Voice Network
        B. Private Branch Exchange (PBX)
        C. Key System
        D. Traditional Signaling
          1. Telephone Signaling
          2. Dual Tone Multi-frequency (DTMF)
          3. Informational Signaling
          4. Signaling Types
        E. Traditional TDM Circuit Switched
      II. Voice Connections
          A. Foreign Exchange Station (FXS)
          B. Foreign Exchange Office (FXO)
          C. E & M
          D. Trunk Signaling
          E. Digitized Voice
            1. RTP, RTCP, CRTP
            2. PAM (Pulse Amplitude Modulation)
            3. CODEC
            4. Echo
            5. Compression
        III. Configuring Voice Interfaces
            A. Local Calls
            B. On-net Call
            C. Off-net Call
            D. PLAR (Private Line Automatic Ring)
            E. PBX to PBX Call
              1. T1/E1 Controller Configuration
              2. ISDN PRI Configuration
            F. Troubleshooting Voice Ports
          IV. Voice Dial Peers
              A. Dial Peer Call Legs
              B. Dial Peer Types
              C. Dial Peer POTS Configuration
              D. Dial Peer VoIP Configuration
              E. Dial Peer Matching
                1. Incoming Call-number
                2. Answer-address
                3. Destination-pattern
                4. Port
              F. Hunt Groups
              G. Digit Consumption
              H. Digit Collection
              I. Digit Manipulation
              J. Scalable Numbering
                1. Scalable Dial Plan
                2. Number Normalization
            V. VoIP Signaling and Call Control
                A. Protocols
                  1. SIP (Session Initiation Protocol)
                  2. MGCP
                  3. Skinny
                  4. H.323
                B. Call Control
              VI. Voice Quality
                  A. Network Delay and Jitter
                  B. Impedance
                  C. Echo Cancellation
                  D. Silence Suppression
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