| 1.
|
Explain different types of injuries that occur in an auto accident.
(I)
|
| 2.
|
Examine coverage for bodily injuries. (I)
|
| 3.
|
Search insurance policy under different circumstances or with limited
information. (I)
|
| 4.
|
Record injury only losses when injured as a passenger, a pedestrian,
or on a bicycle. (I)
|
| 5.
|
Distinguish fleet loss from other claims. (II)
|
| 6.
|
Describe requirements for processing a fleet loss. (II)
|
| 7.
|
List situations that are eligible for roadside assistance. (III)
|
| 8.
|
Illustrate the process of issuing roadside assistance to customers.
(III)
|
| 9.
|
Review immediate concerns for customers after a glass loss. (IV)
|
| 10.
|
Examine special considerations and coverage for trailer loss. (V)
|
| 11.
|
Perform claim recording for fleet, glass, and trailer loss. (II, IV,
V)
|
|