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Official Course
Description: MCCCD Approval: 12-9-03 |
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COM230 2004 Fall – 2009 Fall |
LEC 3.0 Credit(s) 3.0 Period(s) 3.0 Load Acad |
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Small
Group Communication |
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Principles
and processes of small groups and development of skills for participation and
leadership in small group settings. Practice in problem solving, decision
making, and information sharing. Prerequisites: ENG101 or END107 or
equivalent. |
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Go to Competencies Go to Outline
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MCCCD
Official Course Competencies: |
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COM230 2004
Fall – 2009 Fall |
Small Group Communication |
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1.
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Identify the elements and describe the process of communication.
(I) |
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2.
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Identify and describe motivations for member participation
in groups, phases in group development, and roles and role emergence in
groups. (II) |
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3.
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Use meeting management and facilitation techniques to organize,
plan, conduct, and evaluate a conference, workshop, or small group meeting.
(II) |
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4.
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Identify and apply small group theory to analyze groups in
private and public settings. (II) |
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5.
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Identify and demonstrate leadership skills in small group
and team environments. (III) |
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6.
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Identify and demonstrate techniques and skills for
developing and maintaining a supportive climate in a small group. (IV) |
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7.
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Demonstrate effective communication skills in a small
group. (IV) |
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8.
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Describe the impact of culture on team interactions, and
demonstrate intercultural sensitivity during the group process. (IV) |
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9.
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Identify and use conflict management strategies in a small
group. (IV) |
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10.
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Describe and employ a variety of virtual meeting formats.
(V) |
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11.
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Working in a small group, identify, research, analyze, and
resolve a problem related to social scientific theories and principles. (VI) |
Go to Description Go to top of
Competencies
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MCCCD
Official Course Outline: |
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COM230 2004
Fall – 2009 Fall |
Small Group Communication |
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I. Groups and Group
Processes A. Communication Models B. Teams vs. Groups C. Small Group Purposes 1. Information Sharing 2. Problem Solving II. Participation in Group
Meetings A. Motivations for
individual participation in groups B. Phases in Group
Development C. Roles and Role Emergence
D. Agenda E. Room Set-up and Resources
F. Facilitating G. Follow-up and Evaluation
III. Leading Groups A. Theories and Styles B. Emergence and Shared
Leadership C. Characteristics of
Effective Leadership IV. Improving Group Climate
A. Interpersonal Needs 1. Supportive vs. Defensive
Communication 2. Self-Disclosure,
Empathy, and Trust 3. Verbal Messages 4. Non-Verbal Messages B. Cultural Sensitivity C. Cohesiveness D. Groupthink E. Conflict 1. Conflict Styles 2. Positive Functions of
Conflict 3. Strategies for Managing
Conflict F. Team-building Techniques
V. Technology and Teams A. Virtual Meeting Formats 1. Synchronous a. Audioconferences
b. Videoconferences c. Web chat 2. Asynchronous a. Voicemail b. E-mail c. Webboards
B. Adapting Group
Communication Strategies for Virtual Communication 1. Choosing Appropriate
Formats 2. Providing Effective
Facilitation VI. Problem Solving A. Problem Solving Agendas B. Research and Systematic
Analysis C. Decision Making D. Implementation and
Evaluation E. Presentational Formats |
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