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Official Course
Description: MCCCD Approval: 4-27-04 |
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CSR234
2004 Spring – 2009 Summer I |
L+L |
3.0 Credit(s) |
4.0 Period(s) |
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Auto
Insurance Loss Reports I |
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Processing
of auto insurance loss reports. Determination of fault and claims processing
emphasized. Various types of damage covered as well as claims correspondence,
glass loss, and compliance policies. Prerequisites: None. |
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Go to Competencies Go to Outline
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MCCCD
Official Course Competencies: |
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CSR234 2004
Spring – 2009 Summer I |
Auto Insurance Loss Reports I |
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1.
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Identify terms and abbreviations used in a loss report.
(I) |
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2.
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Explain the steps in taking a first report of a loss or
accident. (I) |
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3.
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Complete a loss report on the computer system. (I) |
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4.
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Determine when an insured is at fault for an accident.
(II) |
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5.
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Complete claims correspondence. (III) |
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6.
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Explain privacy compliance policies. (IV) |
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7.
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Explain how to process a "glass only" loss. (V) |
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8.
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Explain how to process a glass loss when there are other
damages. (V) |
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9.
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Explain how to process a Towing Loss. (VI) |
Go to Description Go to top of
Competencies
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MCCCD
Official Course Outline: |
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CSR234 2004
Spring – 2009 Summer I |
Auto Insurance Loss Reports I |
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I. Loss Reports A. Terms and Abbreviations B. Steps 1. Take Loss Report 2. Discuss Lienholder 3. Transfer File 4. Assign Appraisal 5. Document File C. Initial Phone Contact D. Keying in the Report II. Fault in Accidents A. Elements of Negligence 1. Duty Owed 2. Duty Breached 3. Proximate Cause 4. Damages B. Laws and Tickets C. Job Aids D. Informing the Insured III. Claims Correspondence A. Menus B. Navigation C. Copies IV. Privacy Compliance A. Sharing Members
Information B. Process V. Glass Loss A. Coverage B. Deductions VI. Towing Loss |
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