Maricopa Community Colleges  CSR232   20042-99999 

Official Course Description: MCCCD Approval: 4-27-04

CSR232  2004 Spring – 2008 Fall

LEC

3.0 Credit(s)

3.0 Period(s)

Auto Insurance and Claims Overview

Overview of auto insurance coverage, including claims and claims handling. Emphasis on liability, uninsured and underinsured motorist, medical and physical damage.

Prerequisites: None.

Go to Competencies    Go to Outline
 

MCCCD Official Course Competencies:

 

CSR232  2004 Spring – 2008 Fall

Auto Insurance and Claims Overview

 

1.

Identify the different levels of claims. (I)

2.

Identify the different types of claim handlers and the types of claims they handle. (II)

3.

Identify types of auto insurance coverage. (III)

4.

Determine which coverage concepts apply to accident situations. (III)

5.

Describe how risks affect insurance rates. (III)

6.

Define the Principle of Indemnity and its application to insurance. (III)

7.

State how limits provide boundaries on how much insurance companies can pay for losses. (III)

8.

Determine if a member's insurance limits cover an accident. (III)

9.

Explain the sections of a contract. (IV)

10.

Summarize information regarding liability coverage. (V)

11.

Find liability coverage information in a contract. (V)

12.

Summarize information regarding uninsured and underinsured motorist coverage. (VI)

13.

Find uninsured and underinsured motorist information in a contract. (VI)

14.

Compare and contrast liability coverage with uninsured and underinsured motorist coverage. (V, VI)

15.

Summarize information regarding medical payments. (VII)

16.

Find medical payment information in a contract. (VII)

17.

Summarize information regarding physical damage. (VIII)

18.

Find physical damage information in a contract. (VIII)

19.

Identify the rights and duties of the insured and insurance company. (IX)

Go to Description    Go to top of Competencies
 

MCCCD Official Course Outline:

 

CSR232  2004 Spring – 2008 Fall

Auto Insurance and Claims Overview

 

I. Levels of Claims

A. Simple

B. Complex

C. Severe

II. Claim Handlers

A. Levels

1. Claims Representative – Immediate Response Unit (IRU)

2. Senior Claims

3. Adjuster

4. Examiner

B. Loss Responsibilities

1. No Injuries

2. Injuries

3. Serious Injuries

III. Auto Insurance Coverage

A. Liability

B. Medical Payments

C. Physical Damage

D. Risk Management

E. Principle of Indemnity

F. Limits

IV. Auto Insurance Contracts Sections

A. D – Declarations

B. I – Insuring Agreement

C. C – Conditions

D. E – Exclusions

E. E – Endorsements

V. Liability Coverage

A. Covered Persons

B. Legally Liable vs. Legally Entitles

C. Bodily Injury

1. Specials

2. Generals

D. Property Damage

E. Exclusions

F. Elements of Negligence

1. Duty Owed

2. Duty Breached

3. Proximate Cause

4. Damages

G. Limits of Liability

VI. Uninsured and Underinsured Motorist Coverage

A. Defined

B. Legally Liable vs. Legally Entitles

C. Table of Coverage

VII. Medical Payments

A. Benefits

1. Air Bag & Seat Belt

2. Extended

3. Premiums

4. Personal Injury Protection

B. Exclusions

VIII. Physical Damage

A. Comprehensive Losses

B. Collision Losses

C. Rental Reimbursement Coverage

D. Towing and Labor Costs

E. Transportation Expense

IX. Rights and Duties

A. Insured

B. Insurance Company

 

 

Go to Description    Go to top of Competencies    Go to top of Outline