Maricopa Community Colleges  CSI112   20042-20084 
Official Course Description: MCCCD Approval: 02/26/08
CSI112 20042-20084 LEC 2 Credit(s) 2 Period(s)
Introduction to the Bankcard Industry
Introduction to the bankcard industry. Includes history and organization of the industry as well as bankcard and cardmember issues. Covers cash advances, payments and differences between a secured and unsecured card.
Prerequisites: None.
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MCCCD Official Course Competencies:
 
CSI112   20042-20084 Introduction to the Bankcard Industry
1. List historical events relating to bankcard history. (I)
2. Explain customer expectations for the bankcard industry. (I)
3. Explain revolving credit. (I)
4. Summarize the authorization cycle process. (I)
5. Differentiate between a secured and unsecured card. (II)
6. Explain cash advance procedures available to account holders. (II)
7. Summarize the process for applying payments to outstanding balances. (II)
8. Compare and contrast various types of account holders. (III)
9. Explain FICO. (III)
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MCCCD Official Course Outline:
 
CSI112   20042-20084 Introduction to the Bankcard Industry
    I. Bankcard Industry
        A. History
        B. Organization
        C. Mission and Values
        D. Customer Expectations
          1. Friendly, Caring Service
          2. Flexibility
          3. Problem Resolution
          4. Recovery
        E. Retail Banking
        F. Credit Card Centers
        G. Departments
        H. Action Card
          1. Definition
          2. Use
          3. Benefits
          4. Fees
        I. Revolving Credit
          1. Use
          2. Options
        J. Authorization Cycle
          1. Customer
          2. Merchant
          3. Merchant Master
      II. Mastercard/Visa
          A. Secured Card
            1. Requirements
            2. Characteristics
          B. Unsecured Card
            1. Requirements
            2. Characteristics
          C. Credit Reviews
          D. Application Process
          E. Cash Advances
            1. Sources
            2. Fees
            3. Amount Available
            4. Procedures
          F. Payments
            1. Amounts
            2. Finance Charges
            3. Fees
            4. Cash Advances
            5. Purchases
        III. Pre-Approved Applications
            A. Partners
            B. Bank Numbers
            C. Account Holders
              1. Primary
              2. Joint
              3. Authorized Users
            D. Offers
            E. Process
              1. Limited Time
              2. Fees
              3. Credit Lines
            F. FICO
              1. Use
              2. Ranges
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