Maricopa Community Colleges  CSI254   20034-99999 

Official Course Description: MCCCD Approval: 4-22-03

CSI254  2003 Summer I – 2008 Fall

L+L

2.0 Credit(s)

3.0 Period(s)

Account Management System

Exploration of Account Management System. Emphasis on account maintenance through the portfolio review and statement review processes.

Prerequisites: None.

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MCCCD Official Course Competencies:

 

CSI254  2003 Summer I – 2008 Fall

Account Management System

 

1.

Explain the purpose of the Account Management System. (I)

2.

Identify screens in the Account Management System. (I)

3.

Summarize procedures for conducting a portfolio review. (II)

4.

Complete a portfolio review. (II)

5.

Summarize procedures for conducting a Critical Account Maintenance (CAM) review. (III)

6.

Complete a CAM review. (III)

7.

Summarize procedures for conducting a statement review. (IV)

8.

Complete a statement review. (IV)

9.

Explain the benefits of account maintenance. (I-IV)

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MCCCD Official Course Outline:

 

CSI254  2003 Summer I – 2008 Fall

Account Management System

 

I. Account Management System

A. Purpose

B. Screens

C. Fields

D. Navigation

II. Portfolio Review

A. Purpose

B. Process

C. Results

III. CAM Review

A. Purpose

B. Process

C. Results

IV. Statement Review

A. Purpose

B. Process

C. Results

 

 

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