Maricopa Community Colleges  COM232   20026-20035 
Official Course Description: MCCCD Approval: 04/23/02
COM232 20026-20035 LEC 3 Credit(s) 3 Period(s)
Adult/Child Communication
Application of communication skills that enhance the personal relationships between adults and children. Assessment and improvement of your individual communication skills in your relationships with children. Prerequisites: None.
Cross-References: EDU232
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MCCCD Official Course Competencies:
 
COM232   20026-20035 Adult/Child Communication
1. Understand the basics of Interpersonal Communication theory as applied to adult/child relationships. (I)
2. Demonstrate ability to utilize active listening skills with children. (II)
3. Illustrate the ability to use perception-checking skills with children. (III)
4. Show the development of empathy with children through interpersonal communication skills. (IV)
5. Show the ability to help children express and control their emotions through interpersonal communication skills. (V)
6. Obtain an understanding and skills of how to improve the development of self-esteem in a child. (VI)
7. Understand the diverse needs of physically, mentally, and emotionally challenged children as well as various ethnic, racial. gender and other cultural backgrounds. (VII)
8. Demonstrate the ability to resolve problems with children using win/win communication skills. (VIII)
9. Obtain the ability to teach children to resolve conflicts with each other using communication techniques. (IX)
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MCCCD Official Course Outline:
 
COM232   20026-20035 Adult/Child Communication
    I. Basics of Interpersonal Communication Theory
      II. Process of Active Listening
          A. Process of Active Listening
          B. Skills of Active Listening
            1. Not interrupting
            2. Avoid adding anything new
            3. Using tentative language
            4. Using non-verbal support
            5. Paraphrasing both the content and the emotion
              a. Observing nonverbal use of body
              b. Checking-it-out
        III. Perception Checking
            A. Understanding perceptions
            B. Process of perception checking
          IV. Empathy
              A. Differences between empathy and sympathy
              B. Understanding interpersonal styles
            V. Emotions
                A. Expressing emotions
                B. Controlling emotions
              VI. Self-Esteem
                  A. The effects of communication on self-esteem in children
                  B. Improving self-esteem in children
                VII. Diversity
                    A. Mentally, physically, and emotionally challenged children
                    B. Ethnic, racial, gender, and other cultural backgrounds
                  VIII. Win/Win Communication
                      A. Clear message format
                      B. Six steps to problem solving
                    IX. Teaching children resolve conflicts
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