Maricopa Community Colleges  CIS175DC   20024-20035 
Official Course Description: MCCCD Approval: 05/28/02
CIS175DC 20024-20035 L+L 3 Credit(s) 4 Period(s)
Windows 2000 Network Management
Windows 2000 network management provisions and procedures. Emphasis upon active directory, Remote Access Service, and group policy usage. Covers network security issues, domain name system considerations, and Dynamic Host Configuration Protocol (DHCP). Also includes troubleshooting parameter, replication conflict resolution, and intranet web based service concepts. Prerequisites: CIS175DB.
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MCCCD Official Course Competencies:
 
CIS175DC   20024-20035 Windows 2000 Network Management
1. Describe active directory structures. (I)
2. Employ published printers in an active directory. (II)
3. Manage self-implemented web-based services in an intranet system. (III)
4. Manage self-implemented Dynamic Host Configuration Protocol (DHCP) service. (IV, VII)
5. Implement name resolution for client computers. (V)
6. Configure self-installed Domain Name System (DNS) service. (VI)
7. Establish Remote Access Service (RAS). (VII)
8. Manage RAS by means of policy establishment. (VIII)
9. Resolve replication conflicts associated with directory service replication latency issues. (IX)
10. Design a schema for the delegation of administrative control within a network. (X)
11. Manage users and computers from a central location by means of group policy implementation. (XI)
12. Use group policy in the management of the desktop environment. (XII)
13. Employ network security parameters by means of group policy. (XIII)
14. Resolve client computer start-up and user logon procedure difficulty. (XIV)
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MCCCD Official Course Outline:
 
CIS175DC   20024-20035 Windows 2000 Network Management
    I. Active Directory Structures
        A. Logical Structure
        B. Physical Structure
        C. Management Structure
      II. Shared Resource Management
          A. Published Printers
            1. Initiation
            2. Management
          B. Printer Location
          C. Published Shared Folders
            1. Initiation
            2. Management
          D. Access Monitoring Procedures
          E. Troubleshooting Procedures
          F. Best Practices
        III. Web Based Services
            A. Implementation
            B. Configuration
              1. Web Server Properties
              2. Authentication
              3. Access
              4. Browsers
            C. Web Site Creation
            D. Content Management
            E. Server Maintenance
          IV. Dynamic Host Configuration Protocol (DHCP)
              A. Definition
              B. Installation
              C. Authorization
              D. Scope
                1. Creation
                2. Configuration
              E. Routed Network Considerations
              F. Support Provisions
            V. Name Resolution
                A. Domain Name System (DNS) Means
                B. Windows Internet Name Service (WINS) Means
              VI. Domain Name System Management
                  A. Query Process Overview
                  B. Zones
                    1. Creation
                    2. Configuration
                  C. Update Configuration
                  D. Name Resolution
                  E. Troubleshooting Procedures
                VII. Remote Access Service (RAS)
                    A. Description
                    B. Configuration
                      1. Inbound Connections
                      2. Authentication Protocols
                      3. Encryption Protocols
                      4. DHPC Integration
                      5. Outbound Connections
                  VIII. RAS Policy
                      A. Explanation
                        1. Policy
                        2. Profile
                      B. Evaluation
                      C. Creation
                      D. Configuration
                      E. Troubleshooting Procedures
                    IX. Replication Conflicts
                        A. Identification
                          1. Latency Issues
                          2. Conflict
                        B. Components
                          1. Process Components
                          2. Replication Components
                        C. Site Utilization
                        D. Event Viewer Usage
                      X. Control Delegation
                          A. Description
                          B. Active Directory Object Control
                            1. Establishment
                            2. Delegation
                          C. Account Management
                          D. Consoles
                            1. Creation
                            2. Deployment
                          E. Taskpads
                            1. Use
                            2. Configuration
                        XI. Group Policy Implementation
                            A. Structure
                            B. Group Policy Object Options
                              1. Creation
                              2. Linkage
                              3. Management
                            C. Active Directory Application
                            D. Inheritance Modification
                            E. Troubleshooting Procedures
                          XII. Desktop Environment Management
                              A. User Environment Tasks
                                1. Configuration Tasks
                                2. Management Tasks
                              B. Group Policy Usage
                                1. Administrative Templates
                                2. Script Assignation
                                3. Folder Redirection
                                4. Software Provisions
                              C. Troubleshooting
                                1. User Environment Management
                                2. Software Deployment
                            XIII. Network Security
                                A. Policy Application
                                B. Password/Logon Configuration
                                C. User Log Analysis
                                D. Security Upgrades
                                  1. Smart Card Usage
                                  2. Service Packs
                                  3. Hotfixes
                                  4. Antivirus Software
                              XIV. Start-up Difficulty Resolution
                                  A. Process Description
                                    1. Windows 95/98
                                    2. Windows NT
                                  B. Advanced Start-up Options Usage
                                  C. Last Known Good Configuration Usage
                                  D. Recovery Council
                                    1. Installation
                                    2. Usage
                                  E. Troubleshooting Procedures
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