Maricopa Community Colleges  CIS175CM   20024-20035 
Official Course Description: MCCCD Approval: 05/28/02
CIS175CM 20024-20035 L+L 3 Credit(s) 5 Period(s)
Exchange 2000 Implementation and Management
Implementation and management of computer network based electronic communication systems. Emphasis on ensuring the functionality and security of computer network based electronic communication systems. Covers system installation, object management, and access control. Also includes data preservation procedures, system route monitoring and malfunction diagnosis, and software subcomponent operation information. Prerequisites: None.
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MCCCD Official Course Competencies:
 
CIS175CM   20024-20035 Exchange 2000 Implementation and Management
1. Describe the main features of Exchange 2000 and its ability to integrate with Windows 2000. (I)
2. Produce Exchange 2000 service to confirm proper Exchange 2000 installation preparation and installation procedures. (II)
3. Manage access to Exchange 2000 objects. (III)
4. Employ a software system manager sub-program to create, configure, and manage storage groups and stores. (IV)
5. Create and manage recipient objects. (V)
6. Create and manage public folders and public folder access. (VI)
7. Use Simple Mail Transport Protocol (SMTP) for system communication purposes. (VII)
8. Create connected routing groups. (VIII)
9. Cite link state algorithm and table functions in a description of message flow and routing. (IX)
10. Employ a message tracking sub-program that includes subject logging and display features. (X)
11. Configure Internet Information Server (IIS) components. (XI)
12. Describe the function of and connection procedures for web access software components. (XII)
13. Install and configure a functioning instant messaging component of a software program. (XIII)
14. Employ a conferencing server in the creation of computer communication networks. (XIV)
15. Monitor computer communication software performance by means of management console and exchange manager notifications. (XV)
16. Demonstrate data preservation techniques. (XVI)
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MCCCD Official Course Outline:
 
CIS175CM   20024-20035 Exchange 2000 Implementation and Management
    I. Overview
        A. System Components
          1. Message Flow
          2. Storage Groups
          3. Folder Trees
          4. Virtual Servers
          5. Client Support
        B. System Functionality
        C. System Management Tools
        D. Message Flow Facilitation
          1. Routing Groups
          2. Connectors
        E. System Features
        F. Web Storage System
      II. System Installation
          A. Exchange/Active Directory Dependency
          B. Installation Preparation
          C. Installation Procedures
          D. Location Identification
            1. Default Files
            2. Share-Point Permissions
          E. Installation Troubleshooting Procedures
        III. System Administration
            A. Directory Service Modification
            B. System Manager Components
            C. Security
              1. Access Permission
              2. Inherited Permission Override
              3. Permission Delegation
            D. Administrative Group Creation
            E. System Policy Creation
            F. Address Lists
              1. Creation
              2. Configuration
              3. Update Procedures
          IV. Storage
              A. Stores
                1. Creation
                2. Configuration
                3. Management
              B. Storage Groups
                1. Creation
                2. Configuration
                3. Management
              C. Exchange Server Enterprise Functions
              D. Full-Text Indexing Implementation
            V. Recipient Objects
                A. Creation
                B. Configuration
                C. Management
                D. Bulk Directory Changes
                E. Configuration Policy
              VI. Public Folders
                  A. Creation
                    1. Folders
                    2. Folder Trees
                  B. Configuration
                  C. Management
                  D. Usage Policy
                VII. Simple Mail Transport Protocol (SMTP)
                    A. SMTP Role
                    B. Extension to SMTP
                    C. Domain Name System Principles
                    D. SMTP Configuration
                      1. Domain Names
                      2. Virtual Servers
                      3. Connectors
                    E. SMTP Connectivity Troubleshooting Procedures
                  VIII. Routing Group Connectivity
                      A. Basic Principles
                        1. Native Mode
                        2. Mixed Mode
                      B. Connection Types
                    IX. Link Status Determination
                        A. Link State Algorithm
                        B. Link State Table
                      X. Message Tracking Procedures
                          A. Message Flow Architecture
                          B. Failed Link Capture
                          C. System Establishment
                            1. Subject Logging Procedures
                            2. Message Delivery Troubleshooting Procedures
                        XI. Internet Information Server (IIS) Component Configuration
                            A. Message Transfer Process
                            B. Authentication Processes
                            C. Firewall Configuration Options
                              1. Front-End Servers
                              2. Back-End servers
                            D. Network News Transfer Protocol
                            E. Connectivity Troubleshooting Procedures
                          XII. Web Access Software Components
                              A. Functions
                              B. Components
                              C. Virtual Server Creation
                              D. Security Issues
                                1. Authentication
                                2. Encryption
                            XIII. Instant Messaging
                                A. Installation
                                B. Configuration
                              XIV. Conferencing Servers
                                  A. Capabilities
                                  B. Architecture
                                  C. Components
                                XV. System Management
                                    A. Performance Monitoring Tools
                                    B. Resource Bottleneck Identification
                                    C. System Efficiency Assessment Procedures
                                  XVI. Data Preservation
                                      A. System Back-Up Strategies
                                        1. Database Back-Up
                                        2. Storage Group Back-Up
                                      B. System Back-Up Methods
                                        1. Database Back-Up
                                        2. Storage Group Back-Up
                                      C. System Restoration Procedures
                                      D. Disaster Recovery
                                        1. Plan
                                        2. Prerequisites
                                        3. Logistics
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