Maricopa Community Colleges  CSI188   20014-20086 
Official Course Description: MCCCD Approval: 07/22/08
CSI188 20014-20086 L+L 1 Credit(s) 2 Period(s)
Credit Card Terminal Tracking
Overview of an on-line management compensation and tracking system for credit card terminals. Covers phone systems and command keys.
Prerequisites: None.
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MCCCD Official Course Competencies:
 
CSI188   20014-20086 Credit Card Terminal Tracking
1. Describe an on-line management compensation and tracking system. (I)
2. Identify various command keys. (I)
3. Differentiate between a terminal search and a location search. (I)
4. Describe the ideal phone system. (II)
5. Explain various phone systems and their compatibility. (II)
6. Use an on-line management compensation and tracking system. (I, II)
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MCCCD Official Course Outline:
 
CSI188   20014-20086 Credit Card Terminal Tracking
    I. Terminal On-line Management Compensation and Tracking System
        A. Overview
        B. Options
        C. Command Keys
        D. Terminal Search vs. Location Search
        E. Status Indicators
        F. Inventory Identification Number
        G. Equipment Selection Menu
        H. File Panel Overview
        I. Terminal Billing Indicators
        J. Stacked Billing Panels
        K. Parameter Screens
        L. Download History
      II. Phone Systems
          A. Overview
          B. Ideal System
          C. Determining Phone Compatibility
          D. One Line Phone System
          E. Two Line Phone Systems
            1. Two Line Rollover System
            2. Two Line Phone System
          F. Multi Line Phone Systems
          G. Digital Phone Systems
          H. Cellular Phones
          I. 900 Number Blocks
          J. Phone System Locations
          K. Post Dial
          L. Dashes
          M. Call Waiting Blocks
          N. Phone Service Responsibility
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