Maricopa Community Colleges  CSI116   20014-20084 
Official Course Description: MCCCD Approval: 02/26/08
CSI116 20014-20084 LEC 3 Credit(s) 3 Period(s)
Bankcard Industry Law
Overview of bankcard industry law. Includes the Fair Credit Reporting Act, the Equal Credit Opportunity Act and Truth in Lending issues. Covers payment rules and regulations, dispute issues and advance transaction procedures.
Prerequisites: None.
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MCCCD Official Course Competencies:
 
CSI116   20014-20084 Bankcard Industry Law
1. Explain the Fair Credit Reporting Act (FCRA) and its influence on the bankcard industry. (I)
2. Explain the Equal Credit Opportunity Act (ECOA) and its influence on the bankcard industry. (I)
3. Explain Truth in Lending and its influence on the bankcard industry. (I)
4. Name the prohibitive factors that cannot influence credit decisions. (I)
5. Summarize the Retail Installment Credit Agreement. (I)
6. Calculate minimum payments. (II)
7. List the available expedited payment delivery methods. (II)
8. Identify and explain the types of billing error disputes. (III)
9. Explain the criteria for a claim/defense dispute. (III)
10. Read and interpret information from a billing statement screen. (IV)
11. Identify criteria for processing credit line increase requests. (IV)
12. Demonstrate procedures for processing a credit line increase. (IV)
13. Explain and process bankcard fees. (IV)
14. Demonstrate procedures for adding additional users to an account. (IV)
15. Identify and explain credit bureau flags and their function. (IV)
16. Use the First Data Resources (FDR) system to update cardmember information. (IV)
17. Read and interpret information from Cycle to Date (CDS) and Daily Authorization (CDA) screens. (IV)
18. Determine standard industry codes on an account. (IV)
19. Demonstrate procedures for processing an ActionDraft on an account. (IV)
20. Identify inquiries initiated through the Customer Inquiry Management System (CIMS). (IV)
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MCCCD Official Course Outline:
 
CSI116   20014-20084 Bankcard Industry Law
    I. Bankcard Industry Law
        A. Fair Credit Reporting Act (FCRA)
          1. History
          2. Purpose
          3. Users of Computer Reports
          4. Users of "Prescreened" Lists
          5. Furnishers of Information
        B. Equal Credit Opportunity Act (ECOA)
          1. Discrimination
          2. Prohibitive Factors
          3. Credit Criteria
          4. Credit Extension
        C. Truth in Lending
          1. Regulation Z
          2. Retail Installment Credit Agreement (RICA)
          3. Billing Rights
          4. Monthly Billing Statements
        D. Account Liability
          1. Single
          2. Joint
          3. Authorized User
      II. Payments
          A. Rules and Regulations
            1. Payment Receipt
            2. Payment Allocation
            3. Minimum Payment
            4. Payment Amount
            5. Payment Methods
            6. Payment Float
            7. Payment Not Received
            8. Delinquency
          B. Calculations
            1. Minimum Payments
            2. Fees
          C. Delivery
        III. Disputes
            A. Definition
            B. Conditions
            C. Regulation Z
            D. Types
              1. Billing Errors
              2. Claims/Defense Disputes
            E. Billing Dispute Unit (BDU)
            F. Dispute Criteria
              1. Billing Error Notification
              2. Separate Letter
              3. Account Identification
              4. Billing Error Description
              5. 60 Day Limit
            G. Procedures
              1. 30 Day Response
              2. Reasonable Investigation
              3. No Initial Credit Bureau Report
              4. Resolution
          IV. Advance Transactions
              A. Statement Screen
                1. Statements
                2. Screen Top
                3. Screen Middle
                4. Account Summary
                5. Fee Adjustment
                6. Reference Numbers
              B. Cycle to Date
                1. Use
                2. Procedures
                3. Fee Adjustment
                4. Reference Numbers
              C. Daily Authorizations
                1. Use
                2. Types of Transactions
                3. Declined Authorizations
                4. Reference Numbers
              D. Display Detail Items
                1. Use
                2. Standard Industry Code
                3. Procedures
                4. Fields
              E. Outstanding Authorizations
                1. Use
                2. Procedures
                3. Payment Float
                4. Authorization Removal
              F. Card Issuance Display (CID)
                1. Use
                2. Procedures
              G. Cardholder Historical Display (CHD)
                1. Use
                2. Procedures
              H. Billing Statements
                1. Billing Cycle
                2. Opening Date
                3. Closing Date
                4. Periodic Statements
                5. Regulation Z
              I. Credits and Debits
                1. Payments
                2. Fees
              J. Non-Monetary Transactions
                1. Letters
                2. Authorized Users
                3. Name Changes and Corrections
                4. Credit Bureau Flags
                5. Address Changes/Updates
                6. External Status Codes
                7. Social Security Numbers
                8. Mother's Maiden Name
                9. Cycle Date Change
                10. Date of Birth
                11. Number of Plastics
                12. Personal Identification Number (PIN)
              K. Credit Line Increase
                1. Automatic
                2. Unscheduled
                3. Emergency
                4. Procedures
              L. ActionDraft
                1. Definition
                2. Function
                3. Benefits
                4. Procedures
              M. Customer Inquiry Management System (CIMS)
                1. Use
                2. Inquiries
                3. Procedures
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