Maricopa Community Colleges  CIS175CE   20014-20035 
Official Course Description: MCCCD Approval: 04/24/01
CIS175CE 20014-20035 L+L 3 Credit(s) 4 Period(s)
Supporting a Microsoft Windows 2000 Network Infrastructure
Procedures for installing, configuring, managing and supporting a network infrastructure that uses Windows 2000 Server products. Covers Dynamic Host Configuration Protocol (DHCP) and Remote Access procedures in addition to routing and troubleshooting techniques. Prerequisites: Departmental Approval.
Go to Competencies    Go to Outline
 
MCCCD Official Course Competencies:
 
CIS175CE   20014-20035 Supporting a Microsoft Windows 2000 Network Infrastructure
1. Define the components of a Windows 2000 network infrastructure. (I)
2. Describe the role of an intranet and extranet. (I)
3. Demonstrate procedures for configuring and supporting the Dynamic Host Configuration Protocol (DHCP) Server service. (II)
4. Demonstrate procedures for configuring and maintaining the Domain Name System (DNS). (III)
5. Demonstrate procedures for configuring and maintaining Windows Internet Name Service (WINS). (III)
6. Use WINS to configure network security protocols. (IV)
7. Use Public Key Infrastructure (PKI) to configure network security. (IV)
8. Describe the use of Internet Protocol Security (IPSec) in a network. (IV)
9. Use IPSec to configure network security. (IV)
10. Describe remote access process and protocols. (V)
11. Demonstrate procedures for configuring and supporting remote access to a network. (V)
12. Describe the use of Internet Authentication Service (IAS) in a network. (V)
13. Use IAS procedures to extend remote access capabilities. (V)
14. Explain the function and purpose of routing. (VI)
15. Demonstrate procedures for configuring Windows 2000 as a network router. (VI)
16. Demonstrate procedures for configuring Internet access for a network. (VII)
17. Describe the uses of Internet Information Server (IIS). (VIII)
18. Demonstrate procedures for installing and configuring IIS. (VIII)
19. Describe the purpose and benefits of Remote Installation Services (RIS). (IX)
20. Demonstrate procedures for installing and using RIS. (IX)
21. Demonstrate appropriate management of a Windows 2000 network. (X)
22. Identify symptoms and causes of network problems. (XI)
23. Demonstrate appropriate troubleshooting techniques for handling connectivity problems. (XI-XII)
24. Demonstrate procedures for enabling network connectivity. (XII)
Go to Description    Go to top of Competencies
 
MCCCD Official Course Outline:
 
CIS175CE   20014-20035 Supporting a Microsoft Windows 2000 Network Infrastructure
    I. Networking Infrastructure
        A. Components
        B. Intranets
          1. Function
          2. Connectivity
        C. Remote Access Methods
          1. Dial-Up
          2. Virtual Private Network
        D. Remote Office Communication
        E. Internet Access
          1. Dial-Up
          2. Dedicated Line
        F. Extranets
          1. Definition
          2. Use
      II. Dynamic Host Configuration Protocol (DHCP)
          A. Definition
          B. Use
          C. Installation
            1. Requirements
            2. Clients
            3. Procedures
          D. Service Authorization
            1. Use
            2. Procedures
          E. Scope
            1. Definition
            2. Use
            3. Configuration
            4. Customization
          F. Customized Functionality
            1. Option Classes
            2. Superscopes
            3. Multicast Scopes
          G. Routed Networks
            1. Configuration Options
            2. Procedures
          H. Support
            1. Monitoring
            2. Supporting
            3. Server Removal
        III. Name Resolution
            A. Domain Name System (DNS)
              1. Query Process
              2. Installation
              3. Configuration
              4. Zones
              5. DHCP
              6. Maintenance
              7. Support
              8. Troubleshooting
            B. Windows Internet Name Service (WINS)
              1. Definition
              2. Use
              3. Connections
              4. Server Configuration
              5. Client Configuration
              6. Non-WINS Clients
              7. Replication
              8. Maintenance
              9. Support
          IV. Security
              A. WINS
                1. Use
                2. Configuration
              B. Public Key Infrastructure
                1. Definition
                2. Use
                3. Deployment
                4. Certificate Use
                5. Certificate Management
                6. Active Directory Configuration
                7. Troubleshooting
              C. Internet Protocol Security (IPSec)
                1. Overview
                2. Use
                3. Implementation
                4. Transmission Control Protocol/Internet Protocol (TCP/IP) Configuration
                5. Troubleshooting
            V. Remote Access
                A. Configuration
                  1. Inbound Connections
                  2. Outbound Connections
                  3. Multilink Connections
                  4. Authentication Protocols
                  5. Encryption Protocols
                  6. Routing
                  7. DHCP Integration
                B. Support
                  1. Policies
                  2. Policy Evaluation
                  3. Policy Creation
                  4. Troubleshooting
                C. Internet Authentication Service
                  1. Description
                  2. Use
                  3. Installation
                  4. Configuration
              VI. Routers
                  A. Overview
                    1. Terminology
                    2. Function
                  B. Routing Tables
                  C. Connection Configuration
                    1. Network Connection Names
                    2. IP Settings
                  D. Routing Enablement
                    1. Use
                    2. Procedures
                  E. Static Routes
                    1. Table Entries
                    2. Addition
                  F. Routing Interface
                    1. Packet Filtering
                    2. Filter Configuration
                    3. Filter Settings
                  G. Demand-Dial Routing
                    1. Definition
                    2. Configuration
                    3. Inbound Connections
                    4. Static Routes
                    5. Restrictions
                  H. Routing Information Protocol
                    1. Use
                    2. Benefits
                    3. Configuration
                VII. Internet Access Configuration
                    A. Options
                      1. Router
                      2. Firewalls
                      3. Network Address Translator (NAT)
                      4. Internet Connection Sharing
                      5. Proxy Server
                      6. Security
                    B. Router Usage
                      1. Functionality
                      2. Services
                      3. Considerations
                    C. NAT
                      1. Installation
                      2. Configuration
                      3. Settings
                      4. Router Interface Installation
                  VIII. Internet Information Services
                      A. Description
                      B. Use
                      C. Installation
                        1. Components
                        2. Procedures
                        3. Testing
                      D. Web Site Configuration
                        1. Definition
                        2. Procedures
                      E. Authentication
                        1. Anonymous Access
                        2. Basic
                        3. Digest
                        4. Integrated Windows
                      E. Administration
                        1. Internet Services Manager
                        2. Remote Management
                      F. Troubleshooting
                        1. Testing
                        2. Problem Resolution
                    IX. Remote Installation Services
                        A. Overview
                          1. Definition
                          2. Components
                        B. Installation
                          1. Requirements
                          2. Procedures
                        C. Configuration
                          1. Procedures
                          2. Security Settings
                        D. Options
                          1. Client Computer Names and Options
                          2. Pre-staging
                          3. Client Installation
                          4. Maintenance Utilities
                          5. Troubleshooting Utilities
                        E. Image Deployment
                          1. Installation Modification
                          2. Answer File
                          3. Image Restriction
                          4. Startup Disk
                          5. Client Computer Installation
                        F. Image Creation
                          1. Procedures
                          2. Restrictions
                        G. Problem Solving
                      X. Network Management
                          A. Administrative Strategies
                            1. Tools
                            2. Services
                          B. Remote Administrative Tasks
                            1. Terminal Services
                            2. Requirements
                            3. Installation
                            4. Terminal Configuration
                          C. Simple Network Management Protocol (SNMP) Operation
                            1. Definition
                            2. Management System and Agents
                            3. Service
                            4. Management Information Base
                            5. Hierarchical Name Tree
                            6. Communities
                          D. Service Implementation
                            1. Installation
                            2. Configuration
                            3. Use
                        XI. Network Troubleshooting
                            A. Symptom and Cause Identification
                              1. Error Messages
                              2. Diagnostics
                            B. Problem Resolution
                              1. TCP/IP
                              2. Name Resolution
                              3. Verifications
                              4. Tests
                            C. Network Services
                              1. Service Information Viewing
                              2. Service Property Modification
                            D. Monitoring
                              1. Installation
                              2. Interface
                              3. Data Capture
                              4. Data Display
                          XII. Connectivity
                              A. Netware Resources
                                1. Definition
                                2. Installation
                                3. Configuration
                                4. Services
                              B. Macintosh Users
                                1. Definition
                                2. Installation
                                3. Configuration
                                4. File Services
                                5. Print Services
                              C. Systems Network Architecture (SNA) Hosts
                                1. Connection Types
                                2. Protocol
                                3. Procedures
                              D. UNIX Resources
                                1. Services
                                2. Procedures
                          Go to Description    Go to top of Competencies    Go to top of Outline