Maricopa Community Colleges  CIS125   20002-20016 
Official Course Description:   MCCCD Approval:  09/25/01
CIS125      20002-20016 L+L 3 Credit(s) 4 Period(s)
Supporting MS Windows 98
Installation, configuration, support and troubleshooting of Microsoft Windows 98 in stand-alone and network environments. Includes features, local printers, maintenance tasks, user profiles and system policies. Interoperation of Windows 98 with Windows NT and with NetWare also covered. Prerequisites: Permission of instructor.
 
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MCCCD Official Course Competencies:
 
CIS125   20002-20016 Supporting MS Windows 98
1. Describe the features of Windows 98. (I)
2. Install Windows 98. (II)
3. Configure hardware, system and software settings using Control Panel. (III)
4. Partition a hard disk. (IV)
5. Explain the printing process and hardware support. (V)
6. Install, configure and manage local printers. (V)
7. Perform various maintenance tasks in Windows 98. (VI)
8. Troubleshoot and resolve the boot process, hardware conflicts and software problems. (VII)
9. Install Windows 98 in a network environment. (VIII)
10. Install and configure network components, network printers and Browse Master. (IX)
11. Summarize how Windows 98 interoperates with Windows NT 4.0 and with NetWare. (X, XI)
12. Install and configure the Internetwork Packet Exchange/System Packet Exchange (IPX/SPX)- compatible protocol. (XI)
13. Explain user profiles. (XII)
14. Create system policies using System Policy Editor. (XIII)
15. Differentiate between the Internet and intranets. (XIV)
16. Configure Internet options. (XIV)
17. Set-up and troubleshoot Dial-Up Networking. (XV)
18. Use Windows Update and Windows Report Tool. (XVI)
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MCCCD Official Course Outline:
 
CIS125   20002-20016 Supporting MS Windows 98
    I. Windows 98 Features
        A. Overview
        B. Enhanced Features
        C. Communications
        D. Networking
        E. Hardware Support
        F. Client Operating System (OS)
        G. Windows 98 and Windows NT Workstation
      II. Windows 98 in Stand-Alone Environment
          A. Overview
          B. Preparing for Installation
          C. Upgrading from Windows 95
          D. Upgrading/Installing from MS-DOS
          E. Upgrading/Installing from Windows 3.x
          F. Automating Setup
          G. Setup Support Issues
        III. Configuration of Windows 98 Environment
            A. Control Panel
            B. Hardware Settings
            C. Video: Working with Multiple Display Support
            D. System Settings
            E. Software Environment
            F. Using the Registry
          IV. Configuring Hard Disks
              A. Overview
              B. Partitioning Hard Disks
              C. File System
              D. Enabling FAT32
              E. Long File Names
              F. Drive Compression Implementation
            V. Printing
                A. Overview
                B. Printing Process
                C. Hardware Support
                D. Local Printer
                  1. Installation
                  2. Configuration
                  3. Managing
                E. Deferred Printing
                F. MS-DOS Applications
                G. Troubleshooting
              VI. Maintaining Windows 98 in Stand-Alone Environment
                  A. Viewing System Data
                    1. System Monitor
                    2. System Information
                    3. System Information File Formats
                  B. Maintenance Tasks
                  C. Updating
                VII. Troubleshooting
                    A. Preparation
                    B. Boot Process
                    C. Hardware Conflicts
                    D. Software Problems
                    E. Support Resources
                  VIII. Installing Windows 98 in Network Environment
                      A. Multiple Installation Plan
                      B. Multiple Installation Method
                      C. Automating Multiple Setup
                    IX. Configuring Windows 98 Networking Components
                        A. Identifying Computer on Network
                        B. Installing and Configuring Network Adapter Cards
                        C. Installing Network Protocols
                        D. Configuring Transfer Control Protocol/Internet Protocol (TCP/IP)
                        E. Internet Protocol (IP) Address
                        F. Troubleshooting
                        G. Configuring Network Bindings
                        H. Resources
                        I. Browse Master
                        J. Network Printers
                        K. Remote Computers
                      X. Implementing Windows 98 on a Windows NT 4.0 Network
                          A. Interoperating with NT
                          B. Connecting to Dfs Resources
                          C. Logging onto a NT Domain
                          D. Using NT Network Resources
                          E. Troubleshooting
                        XI. Implementing Windows 98 on a Novell NetWare Network
                            A. Interoperating with NetWare
                            B. Internetwork Packet Exchange/System Packet Exchange (IPX/SPX) Compatible Protocol
                              1. Installation
                              2. Configuration
                            C. Logging on to NetWare Servers
                            D. Connecting to NetWare Servers
                            E. Sharing Resources
                            F. Troubleshooting
                          XII. Managing Windows 98 User Profiles
                              A. Identify Profiles
                              B. Enabling and Disabling
                              C. Loading and Updating
                              D. Implementing Roaming Profiles
                              E. Troubleshooting
                            XIII. Implementing Windows 98 System Policies
                                A. Examination of Policies
                                B. Creating Policies
                                C. System Policy Editor
                                D. Implementing Policies
                                E. Troubleshooting
                              XIV. Using Windows 98 on the Internet and Intranets
                                  A. Internet and Intranets Overview
                                  B. Connecting to Internet
                                  C. Configuring Internet Options
                                  D. Sharing Resources on Intranets
                                  E. Communication
                                XV. Implementing Dial-Up Networking in Windows 98
                                    A. Set-up
                                    B. Creating Connections
                                    C. Configuring Networking Clients
                                    D. Virtual Private Networks
                                    E. Dial-Up Server
                                    F. Direct Cable Connection
                                    G. Troubleshooting
                                  XVI. Maintaining and Troubleshooting Windows 98 in a Network Environment
                                      A. Windows Update
                                      B. Windows Report Tool
                                      C. Windows 98 Troubleshooter for Networks
                                      D. Network Support Resources
                                      E. Troubleshooting Remote Computers
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